Last Updated: December 1, 2024
This Privacy Policy explains how Statera Technology Inc. ("Statera," "we," or "us") collects and uses personal information through our websites, however accessed (the "Site"). "Personal information" means information about an identifiable individual (sometimes called "your information"). By using our Site or otherwise providing your personal information to us, you agree to our handling of personal information as set out in this Privacy Policy.
This Privacy Policy applies globally, but we have included additional information below for residents of the European Economic Area, the United Kingdom, Switzerland, and California.
This Privacy Policy does not apply to de-identified, anonymous, or business contact information. Note that when you provide us with your personal information on a platform not owned by us, your information may be governed by the privacy policy and practices of that platform.
We collect personal information when you contact us, request products or services, visit the Site, or otherwise interact with us.
We collect the personal information you provide us, such as when you create an account, fill out a form, request products or services, or contact us. This information usually includes contact information like your name, address, email, and phone number. It may also include account and demographic information, employment information, and any other information you choose to provide. We use this information to:
We use a number of cookies and analytics tools that collect personal information when you visit the Site or consent to receive our marketing emails. When you visit the Site, this includes information about how you use the Site, information about your device and browser, your IP address, and the web pages you visited before and after visiting the Site. We use this information to:
For further information on these tools, how they collect your information, and your control over them, see Section 4 below.
If you apply for a position with us, we collect the information you provide us as well as information from third parties, including websites and references. In some cases, we may also perform criminal record checks.
We may share your information to deliver our products or services or to enhance your customer experience. More specifically, we share your information with third parties in the following circumstances:
We do not sell your personal information to third parties.
We only collect information by lawful means. As part of using our products and services or interacting with us, we may collect and process some details about you. When we do so, we will collect, use, or share your personal information with your consent for the purposes identified or as otherwise permitted or required by law. In compliance with our privacy obligations, we may obtain your permission through this Privacy Policy or through other means (such as express verbal or written consent). However, in some situations, the law allows us to collect, use, or disclose personal information without your consent.
You can withdraw your consent to the collection, use, or disclosure of your information at any time. However, in some cases withdrawing consent will mean that we can no longer provide you with certain services or perform certain tasks where the information is required to do so. You may withdraw your consent by contacting the Privacy Officer (see Section 12 below) and, subject to any legal constraints, we will comply with your request.
Cookies. We may use "cookies" and similar technologies such as web beacons, clear gifs, and embedded scripts on this Site. Cookies are essentially small packages of data stored on your internet browser that tell us about your browsing behaviour on this Site and sometimes other sites. We use both session and persistent cookies. We also use both first and third-party cookies. We use that information to monitor the usage of our website and improve it, enable certain Site functions, and perform analytics. We may also use this information to improve our marketing and deliver advertisements to you.
Many web browsers provide the capability to configure your cookie settings including disabling or deleting them. Please note that if you choose to block all cookies, you may not be able to access or use all or parts of our website and/or parts of our Site may not function properly. For more information on cookies and how to manage them, check the support pages for your browser or AllAboutCookies.org. For more information on the development of user profiles and the use of targeting cookies, please see DAA WebChoices in the United States and EDAA Online Choices if you are located in Europe.
Web Analytics. We may use web analytics to collect information about the use of our Site across devices and pages. These tools provide us with information on user behaviour on the Site and allow us to advertise to users after they leave the Site.
Do-Not-Track Requests. Because of the rapidly changing state of technology, we cannot make any guarantees that our systems will be able to honour Do-Not-Track requests sent by your browser.
We have implemented administrative, technical, and physical security measures to protect against the loss, misuse, and/or alteration of your information. We utilize industry standard storage and protection procedures in order to safeguard personal information on servers that are not accessible to the public. No data storage or transmission plan is without risk. We cannot guarantee the security of your personal information transmitted to our Site.
The safety and security of your information also depend on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Some of our service providers and business partners may be based outside of Canada. This means your information may be accessible to law enforcement authorities outside of your jurisdiction, in accordance with the laws of that jurisdiction.
We only keep your information as long as it is operationally or legally necessary. After that, we will either destroy or anonymize your information.
Accessing Your Information. To request to access, correct, or delete your personal information, submit a written request to the address outlined in Section 12. Ensure that the request identifies yourself, the information you want to review, and how we can contact you. We may not be able to fulfill your entire request, depending on the circumstances, and there may be a charge for copies of your personal information.
Correcting Your Information. We will make reasonable efforts to keep your information current and accurate. If a change or correction is required, let us know right away. We will make any appropriate updates needed. You can review your personal information by accessing your account, reviewing the correspondence we send to you, or by requesting access to your personal information, as described above.
Basis for Lawful Processing. European data protection laws require us to be specific about our reasons or grounds for using your personal information. We process the personal information of individuals located in the European Economic Area, Switzerland, and the UK on these grounds:
We may process your personal information on more than one ground depending on the reasons or grounds for using your personal information. Please contact us if you need details about the specific grounds we are relying on to process your personal information.
Data Subject Rights. In addition to the abilities to access, correct, and delete personal information as described above, European residents may also be entitled, depending on the circumstances, to one or both of the following rights:
In order to exercise these rights, contact our Privacy Officer using the contact information outlined in Section 12.
If you are a California resident, you can make certain requests regarding your personal information. We will fulfill each of these requests to the extent required by law.
In order to exercise these rights, contact our Privacy Officer using the contact information outlined in Section 12. Please contact us** if you have any questions regarding the categories of personal information we have disclosed and to whom we disclose them.
In the preceding twelve (12) months, we have not sold personal information. We do not disclose your personal information to third parties for their direct marketing purposes.
Third Party Links. Our Site may contain links to other websites that we do not own or operate. We do not have any control over such websites, and, therefore, we have no responsibility or liability for the manner in which the organizations that operate such linked websites may collect, use, disclose, or otherwise treat your personal information.
Social Media. We may offer you the opportunity to engage with our content on or through third-party social networking websites, plug-ins, and applications. When you engage with our content on or through third-party social networking websites, plug-ins, and applications, you may allow us to have access to certain information associated with your social media account (e.g., name, username, email address, profile picture, gender). When you provide information from your social media account, we may use this information to personalize your experience on the Site and on third- party social networking websites, plug-ins, and applications.
If you voluntarily submit or post any information, photographs, or other content to any of our social media forums or other social networking pages/sites, certain elements of your personal information may be automatically included in the posting, including your user name and email address, and this information may be collected and used by others. We have no control over, and are not liable for, the collection, use, or disclosure of any personal information posted by users of such forums and social media networking pages. For further clarity, any personal information posted, used, or disclosed via such sites is not subject to this Privacy Policy.
Please contact us if you:
We can be contacted in writing at:
Attention: Data Privacy
Email: support@staterasuite.com
Address: Statera Technology Inc.
#2010 – 88 Scott St Toronto, Ontario M5E 0A9
We will seek to respond to your question, inquiry, request, or complaint within a reasonable timeframe. There may be operational or legal limitations on the degree to which we can fulfill certain requests or respond to certain inquiries.
We reserve the right to change or revise this Privacy Policy at any time to reflect changes in the law or our data collection and use practices. Changes to our Privacy Policy will apply to the information collected from the date we post our revised Privacy Policy, as well as to existing information we hold. The date the Privacy Policy was last revised is identified at the top of the page. Your continued use of this Site after we make changes is deemed to be acceptance of those changes.